Terms and conditions
Agreement between User and www.earthtranlimo.com
Welcome to www.earthtranlimo.com. The www.earthtranlimo.com website (the “Site”) is comprised of various web pages operated by EarthTran Global Limousine and Transportation Service Inc. (“EarthTran Global Limousine”). www.earthtranlimo.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of www.earthtranlimo.com constitutes your agreement to all such Terms. Please read these terms carefully and keep a copy of them.
www.earthtranlimo.com is a Limousine and Private Car Service Site.
This Website is there to help the general public to book transportation services from point A to point B. All the services we provide have been detailed on this site. www.earthtranlimo.com and its mobile app is an online tool to help request or book a limousine or private car service
Privacy
Your use of www.earthtranlimo.com is subject to EarthTran Global Limousine’s Privacy Policy. Please review our Privacy Policy, which governs the Site and informs users of our data collection practices.
Electronic Communications
Visiting www.earthtranlimo.com or sending emails to EarthTran Global Limousine constitutes electronic communications. You consent to receive electronic communications and agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, via email, and on the Site satisfy any legal requirement that such communications be in writing.
Your Account
If you use this site, you are responsible for maintaining the confidentiality of your account and password and restricting access to your computer. You agree to accept responsibility for all activities under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that EarthTran Global Limousine is not responsible for third party access to your account that results from theft or misappropriation. EarthTran Global Limousine and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content at our sole discretion.
Children Under Thirteen
EarthTran Global Limousine does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.earthtranlimo.com only with the permission of a parent or guardian.
GUARANTEE
Our service is backed by a 100% satisfaction guarantee. If you are dissatisfied, please give us a call. We will do our best to resolve any issues to your satisfaction.
RESERVATIONS
Our reservations are available online and by phone 24/7. Call Toll-Free at (800) 967-6311 or local at (770) 290-1971. If you would like to book an online reservation, you can do so by visiting Book Online, which is available 24/7. A credit card is required to make a reservation.
Cancellation/Refund Policy
All deposits are non-refundable. A 25% cancellation fee applies to all qualifying refunds. You may cancel your reservations at any time. However, any cancellations made less than 48 hours before service will not qualify for a refund.
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- There will be a 25% fee on all cancellations. As cancellations destroy our services, a 25% charge will be added to all cancellation refunds. Rescheduling your trip for a future date will not incur any cancellation fees. Also, crediting your account with the funds we already collected to be used for future reservations with us will not incur any cancellation fees.
- Cancel at any time. However, cancellations made within (48) hours of your reservation may result in a “cancellation” fee equal to the full-service price provided in your rental contract confirmation. In less than 48 hours, there are NO Refunds on cancellations, but the funds can be applied to future reservations with us.
- By booking our service, you agree to this cancellation policy. Exceptions are only made due to extreme weather conditions resulting in flight cancellations or the inability to traverse the roads. Please get in touch with us at billing@earthtran.com with any questions.”
Sedan/SUV –48 hour window
Sprinters –48-hour window
Limousines – 48 hour window
Mini/Coach Bus – 14 days window
CHANGES TO RESERVATIONS
We will do our best to accommodate changes to your travel plans. Changes to your pick-up time, made within (24) hours of your reservation may result in a “short notice”. In rare circumstances, we may be unable to accommodate your request due to availability; in that case, you may keep the original reservation or cancel the reservation.
ONLINE RESERVATIONS:
Making an online reservation and canceling it within 24hrs may incur a 25% cancellation fee.
Cancellation Policy – Prom
All Deposits are non-refundable. Due to the high demand for Prom limousines and party bus requests during prom seasons, there are no refunds for cancellations for prom limousine rentals. Cancel anytime. However, the deposit of 25% may not be refundable to you.
CANCELLATION POLICY – NON AIRPORT
Cancellation Fee:
There will be a 25% fee on all cancellations. As cancellations destroy our services, 25% will be charged on all cancellation refunds. Rescheduling your trip for a future date will not incur any cancellation fees. Also, crediting your account with the funds we already collected to be used for future reservations with us will not incur any cancellation fees.
You can cancel at any time. However, cancellations made within the vehicle’s cancellation window (listed below) are subject to the full cost of the rental minimum at the hourly service price provided in your rental contract confirmation. By booking our service, you agree to this cancellation policy.
Damages
Customers will be held liable for any damage that they or any member of their party cause to our vehicle. A Cleaning Surcharge of $100.00 will be charged if there are excessively spilled fluids or trash left in the limousine. A Sanitation Fee of $250 will be applied if someone is sick in the vehicle.
ALCOHOL / SMOKING Alcohol Consumption is permitted if all members of the party are over the legal use age (21). Smoking/ Vaping is not allowed. Drug use is prohibited by law. The driver has the right to terminate service immediately without a refund if there is a violation or blatant indiscretion by any party member.
Gate Meet Service: This service costs $20. We will meet you inside the terminal near the baggage claim. Please do not go outside.
WAITING TIME CHARGES
Airport: Please meet the driver as soon as you get your luggage. There will be no charge for waiting time if you meet or call the driver within the first 30 minutes after the touchdown of all domestic flights or within the first 90 minutes after the touchdown of all international flights. Once the grace period has passed, waiting time will be charged $15 per every 15 minutes until the passenger meets the driver.
Non-Airport: There will be no charge for waiting time if you are in the vehicle within the first 15 minutes of the scheduled pick-up time. Once the grace period has passed, waiting time will be charged by the vehicle’s hourly rate, rounding up in half-hour increments starting from the scheduled pickup time.
Super Early Morning or Late Night Service:
Even though we provide a 24-hour Service, pick-ups from 12:00 am mid-night will be an additional $20 service fee
Airline Delays:
We track your flight and get notified if it is delayed or if you arrive early. We will do our best to accommodate changes to the flight times due to the Airline delays of up to 1 hour. In rare circumstances we may be unable to accommodate delays 2 hours or more due to availability, in that case, we may charge a minimum waiting fee or cancel the reservation but will be communicated.
NO SHOW POLICY
Airport: If you fail to show up at the scheduled pickup time and location for the arriving flight information you provided to us and there has not been any contact with Accent Limousine after 60 minutes for domestic flights or 90 minutes for international flights, you will be considered a “No Show” and will be charged 100% of the reservation contract total. If you can’t locate your vehicle, DO NOT LEAVE! Call our office, and we will find your driver and assist you in locating your reserved car.
Non-airport: If you fail to show up at the scheduled pickup time and/or location and EarthTran Limousine has not been contacted after 45 minutes, you will be charged 100% of the reservation contract total. If you can’t locate your vehicle, DO NOT LEAVE! Call our office, and we will locate your driver and assist you in locating your reserved car.
ADDITIONAL CHARGES
We charge 20% Standard Gratuity, 10% fuel, and 14% administrative STC (Standard Transportation Charge) Fees on all reservations. Extra Stops are also subject to an additional fee. When making your reservation, be sure to include all details of your trip so we can provide an All-Inclusive quote that will include all costs, charges, and tips for your trip. If you make any changes to your original reservation, you will receive an updated quote based on your new reservation.
Additional Hours Charge
If you spent an additional hour(s) after your initial or requested hours, those hours will be charged based on the hourly rate of that particular vehicle. The additional hourly charges will start after a 15-minute grace period.
Links to Third-Party Sites/Third-Party Services
www.earthtranlimo.com may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of EarthTran Global Limousine, and EarthTran Global Limousine is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site or any changes or updates to a Linked Site. EarthTran Global Limousine is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by EarthTran Global Limousine of the site or any association with its operators.
Certain services made available via www.earthtranlimo.com are delivered by third-party sites and organizations. By using any product, service, or functionality originating from the www.earthtranlimo.com domain, you hereby acknowledge and consent that EarthTran Global Limousine may share such information and data with any third party with whom EarthTran Global Limousine has a contractual relationship to provide the requested product, service or functionality on behalf of www.earthtranlimo.com users and customers.
No Unlawful or Prohibited Use/Intellectual Property
You are granted a non-exclusive, non-transferable, revocable license to access and use www.earthtranlimo.com strictly by these terms of use. As a condition of your use of the Site, you warrant to EarthTran Global Limousine that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner that could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of EarthTran Global Limousine or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends, or other restrictions in any such content and will not make any changes.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or exploit any of the content, in whole or in part, found on the Site. EarthTran Global Limousine content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular, you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use. You will make no other use of the content without the express written permission of EarthTran Global Limousine and the copyright owner. You agree that you do not acquire ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of EarthTran Global Limousine or our licensors except as expressly authorized by these Terms.
Third-Party Accounts
You can connect your EarthTran Global Limousine account to third-party accounts. By connecting your EarthTran Global Limousine account to your third party account, you acknowledge and agree to continuously release information about you to others (by your privacy settings on those third party sites). Do not use this feature if you do not want information about you to be shared this way.
International Users
The Service is controlled, operated, and administered by EarthTran Global Limousine from our offices in the USA. If you access the Service from outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the EarthTran Global Limousine Content accessed through www.earthtranlimo.com in any country or any manner prohibited by applicable laws, restrictions, or regulations.
Indemnification
You agree to indemnify, defend, and hold harmless EarthTran Global Limousine, its officers, directors, employees, agents, and third parties for any losses, costs, liabilities, and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. At its own cost, EarthTran Global Limousine reserves the right to assume exclusive defense and control of any matter otherwise subject to your indemnification. In this event, you will fully cooperate with EarthTran Global Limousine in asserting any available defenses.
Arbitration
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration under the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator’s award shall be final, and judgment may be entered upon it in any court having jurisdiction. Suppose any legal or equitable action, proceeding, or arbitration arises from or concerns these Terms and Conditions. In that case, the prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. The parties agree to arbitrate all disputes and claims regarding these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims resulting from these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The Arbitrator shall determine the entire dispute, including the scope and enforceability of this arbitration provision. This arbitration provision shall survive the termination of these Terms and Conditions.
Class Action Waiver
Any arbitration under these Terms and Conditions will occur individually; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH’S CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE, AND REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless you and EarthTran Global Limousine agree otherwise, the arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding.
Liability Disclaimer
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. EARTHTRAN GLOBAL LIMOUSINE AND TRANSPORTATION SERVICE INC. AND SUPPLIERS MAY MAKE IMPROVEMENTS AND CHANGES IN THE SITE AT ANY TIME.
EARTHTRAN GLOBAL LIMOUSINE AND TRANSPORTATION SERVICE INC. AND ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. EARTHTRAN GLOBAL LIMOUSINE AND TRANSPORTATION SERVICE INC. AND ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS ABOUT THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EARTHTRAN GLOBAL LIMOUSINE AND TRANSPORTATION SERVICE INC. AND ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF EARTHTRAN GLOBAL LIMOUSINE AND TRANSPORTATION SERVICE INC. OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.
Moreover, EarthTran Global Limousine is not responsible for passenger expenses in the event of a mechanical failure, delays due to unforeseen circumstances in traffic or weather, or items left in our vehicles. We ask you to please check the vehicle before you leave it. If something is found, it is entered into our Lost & Found box in our secure office until it is claimed.
Termination/Access Restriction
EarthTran Global Limousine reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Georgia. You hereby consent to the exclusive jurisdiction and venue of courts in Georgia in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and EarthTran Global Limousine due to this agreement or use of the Site. EarthTran Global Limousine’s performance of this agreement is subject to existing laws and legal processes. Nothing in this agreement is in derogation of EarthTran Global Limousine’s right to comply with governmental, court, and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by EarthTran Global Limousine concerning such use. If any part of this agreement is determined to be invalid or unenforceable under applicable law, including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and EarthTran Global Limousine concerning the Site, and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the user and EarthTran Global Limousine concerning the Site. A printed version of this agreement and any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish of the parties that this agreement and all related documents be written in English.
Changes to Terms
EarthTran Global Limousine reserves the right, in its sole discretion, to change the Terms under which www.earthtranlimo.com is offered. The most current version of the Terms will supersede all previous versions. EarthTran Global Limousine encourages you to review the Terms periodically to stay informed of our updates.
Contact Us
EarthTran Global Limousine welcomes your questions or comments regarding the Terms:
EarthTran Global Limousine and Transportation Service Inc.
100 Hartsfield Center Pkwy, Suite 500
Atlanta, Georgia 30354
Email Address:
info@earthtranlimo.com
Telephone number:
800-967-6311
Effective as of October 01, 2023